Insurance & Fleet

Making an insurance claim? We will walk you through it.

After an accident the paperwork is often more stressful than the dent. Swan Smash Repairs has handled insurance claims for Perth drivers since 1988, and we can manage yours from the first call to handing your car back.

Start your claim Call (08) 9361 8202

Just had an accident?

Here is what to do

  1. Make sure everyone is safe and, if needed, call us for 24/7 towing. (Conditions apply.)
  2. Take photos of the damage if you can.
  3. Call us on (08) 9361 8202 or send the photos through the quote form. We will tell you the next step.
  4. Leave the repair and the insurer coordination to us.

Three ways people come to us

Whichever way you are paying, we make it simple

01

Insurance claim

We work with most major insurers and can manage the claim from start to finish, including not-at-fault claims.

  • We coordinate with your insurer
  • Choice-of-repairer help
  • Replacement car for not-at-fault claims (conditions apply)
Start your claim
02

Pay it yourself

Not claiming, or below your excess? We give you an honest, obligation-free quote so you can decide.

  • Honest, itemised quote
  • Often cheaper than going through insurance
  • Same lifetime warranty
Get a quote
03

Fleet & company cars

A rapid repair centre for fleet, taxi and commercial vehicles, with quick turnaround to keep you on the road.

  • Volume work managed
  • Coordinated with your fleet manager
  • Kept updated throughout
See fleet details

Your choice

You can choose Swan as your repairer

You do not have to use the repairer your insurer suggests. With most policies you have a choice of repairer, and you can choose Swan Smash Repairs. If you are not sure what your policy allows, call us and we will help you check.

Call and we'll check your policy
A repaired vehicle ready to be handed back to its owner

Insurers we work with

We work with most major insurers

If your insurer is not listed, call us anyway. We deal with claims across most providers.

  • Allianz
  • RAC
  • CommInsure
  • WFI
  • QBE
  • Shannons
  • AAMI
  • Suncorp
  • YOUI
  • Zurich
  • Budget
  • And more

With every insurance repair

What is included

  • Free pickup and deliveryWithin a 10-minute range.
  • Free detail and cleanWith every repair.
  • 24/7 towingIf your car is not drivable. Conditions apply.
  • Replacement carFor not-at-fault claims. Conditions apply.
  • Our own loan carsAvailable on request. Conditions apply.
  • Lifetime warrantyOn the repair work.

Not your fault?

Not-at-fault claims

If the accident was not your fault, you should not be out of pocket or off the road. We can arrange a replacement vehicle for not-at-fault claims and handle the claim so you are not chasing paperwork (conditions apply). Call us and we will explain how it works for your situation.

Fleet vehicles in for repair at the Welshpool workshop

Fleet & company vehicles

A rapid repair centre for fleet work

We are a rapid repair centre for fleet and company-car work, from taxis and commercial vehicles to corporate fleets. We keep turnaround fast because every day a vehicle is off the road costs you. We can manage volume work, coordinate with your insurer or fleet manager, and keep you updated. Call us to set up a fleet arrangement.

Set up a fleet arrangement

We handle the paperwork

Let us take the claim off your hands.

Call us or send a photo of the damage. We will quote it, deal with your insurer, and keep you moving.

Start your claim Call (08) 9361 8202